How to Prepare a Shipment for Pickup

Packaging and palletizing

Build a stable unit that can be moved by forklift without shifting. Keep the load within the pallet footprint, distribute weight evenly, and protect edges and corners.

• Use pallets in sound condition, sized to the freight
• Stack heavier items low and lighter items on top
• Keep nothing overhanging the pallet edge
• Stretch wrap fully, anchoring the wrap to the pallet itself
• Add corner boards or slip sheets for fragile or stacked goods

Labeling and paperwork

Every handling unit needs a legible label, and the bill of lading (BOL) is the document the whole move runs on. Errors here cause misrouting and billing disputes.

• Complete shipper and consignee names, addresses, and phone numbers
• Piece count, weight, and description matching the actual freight
• Reference or PO numbers the receiver requires
• Handling instructions such as do-not-stack or this-side-up
• Any special documents the commodity requires

Dock and site readiness

Have the freight staged and accessible at the start of the window, keep the dock or loading area clear, and make sure someone on site can sign paperwork and answer questions. Waiting time is billable and eats into the driver's available hours.

Common mistakes

Understated weight or dimensions, freight that was not ready when the truck arrived, no signature authority on site, missing appointment numbers, and no photos of pre-shipment condition. Each one turns into a delay, an accessorial, or a weak claim position.

Common Questions